MIDDLETOWN – For the last year, Middletown City Police Department has been sending questionnaires to persons with whom they had contact.

The results are in. Over the course of the year, 50 percent rated the PD’s service as “excellent,” 35 percent rated it as “good” and 10 percent rated it as “fair.”

Lt. Paul Rickard said this is the first time the department has conducted such a survey.

“We survey two percent of anyone we come in contact with each week,” he said. They people are sent a survey with a self-addressed, stamped envelope and ask them to fill it out and mail it in. “Then we rate ourselves and if we don’t do well on the survey, then we have a supervisor follow up. So far we have scored very high.”

The survey results also indicate the officers are good at problem solving with 61 percent rating the officers as “excellent,” 23 percent as “good” and seven percent as “fair.” Eight percent of those responding rated the officers as poor.